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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pamela Baker

Pamela Baker

October 14, 2024

4  out of  5
rating by Pamela Baker
"Carly was very knowledgeable and customer service was #1. Great job."
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Karen Longworth

October 10, 2024

5  out of  5
rating by Karen Longworth
"Courtney, who has helped me rent a car with State Farm has been very helpful in helping me rent a car with Enterprise. Thanks very much!"
We responded:
"Hi Karen! Thank you for leaving a 5-star review. Happy to hear Kourtney was able to make your claim experience a little smoother. We appreciate your business! "
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Marisa T

October 7, 2024

5  out of  5
rating by Marisa T
"Highly recommend working with Chris and his team. Chris and Kourtney were very kind and helpful throughout everything. Chris was willing to accommodate my schedule to make things easier, I would definitely recommend working with his agency!"
We responded:
"Hi Marisa! Thank you for the outstanding 5-star review for Kourtney and Chris. We appreciate your trust in our office to help you and your family. "
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Vickie Nichols

October 5, 2024

5  out of  5
rating by Vickie Nichols
"I called to find a way to lower my bill. Kourtney was so helpful. She looked over all my services and found a way to save $20 a month. She emailed me the paperwork right away and it was fast and easy!"
We responded:
"Hi Vickie! Thank you for taking time for giving such a great review. So happy Kourtney was able to help save you some money on your auto insurance all while making it a simple process for you. "
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Lindsey Varner

October 4, 2024

5  out of  5
rating by Lindsey Varner
"Chris Frank State Farm Inc. and his team truly exemplify excellence in customer service and professionalism. From the moment you walk in, you feel welcomed and valued. Chris and his team are attentive, knowledgeable, and genuinely concerned about finding the best insurance solutions tailored to your needs. They make the complexities of insurance easy to understand and handle all inquiries with patience and clarity. Whether you're new to insurance or a seasoned policyholder, you can trust Chris Frank and his team to provide exceptional service and peace of mind."
We responded:
"Hi Lindsey! Thank you so much for this AMAZING review! We strive for excellent customer service and customers like you make it so easy. We appreciate your continued business over the years. "
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Gabriel Salazar

September 17, 2024

5  out of  5
rating by Gabriel Salazar
"Courtney (sorry if I misspelled your name) did an excellent job helping. She answered all my questions without hesitation and was very friendly. Highly recommend!"
We responded:
"Hi Gabriel! Thank you for the great review. Happy to hear Kourtney was so helpful. We appreciate your business! "
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Noel Garzon

September 13, 2024

5  out of  5
rating by Noel Garzon
"Kourtney and Carly have been very kind and courteous to me. There is no hesitation from them to provide what documents I need, They are also patient to explain all details."
We responded:
"Hi Noel! Thank you for the kind review. Kourtney and Carly are great- always able to help our amazing customers. "
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Leatha Cleveland

September 10, 2024

5  out of  5
rating by Leatha Cleveland
"This office always gives excellent customer service no matter what the issue or the case is .They are always a pleasure to work with. They will work with you to make sure you receive the best pricing. They are always polite. Kourtney was super helpful with me on getting my condo insurance up-to-date. she reached out to the company and got all of my issues off and made it a stress, free worry free process. I highly recommend this office to everyone. They are awesome!"
We responded:
"Hi Leatha! Thank you for this amazing review. We strive to make insurance a smooth and easy process for our customers. So happy Kourtney was able to help with your condo insurance today. "
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Jason Richards

August 29, 2024

5  out of  5
rating by Jason Richards
"Insurance is a necessity but rarely if ever have I needed assistance with a car insurance issue. Well, i did yesterday, Chris Frank and his team (especially Carly) asked if they could help resolve the issue with State Farm for me and went out of their way to have it resolved by the EOB. They took the time (a fair amount of it by the way) and their resources to work through my claim issue with both state farm and the claim facilitator. They were responsive and kept me apprised of the progress through the resolution process. Sounds cliche’, but The Chris Frank Agency is proof that impeccable customer service still exists. Thanks!"
We responded:
"Hi Jason! Wow- thank you for this awesome review. Happy to hear Carly was able to assist with your claim process and get everything resolved quickly. We strive for excelled customer service. We are your Good Neighbor after all! "
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Priscilla Williams

August 29, 2024

5  out of  5
rating by Priscilla Williams
"She was on point a very good sense of humor got me squared away fast and had my temporary ID cards"
We responded:
"Hi Priscilla! We try to make insurance an easy process for you. Happy to hear about your great experience with Kourtney. "
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Michelle Rutkowski

August 27, 2024

5  out of  5
rating by Michelle Rutkowski
"Absolutely loved Joe. He was super friendly and saved me a lot. Also he was very knowledgeable. Love him!!!!"
We responded:
"Hi Michelle! Great to hear Joe was able to help you and save you money in the process. Thank you for the kind review. "
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Mickey Kaj

August 27, 2024

5  out of  5
rating by Mickey Kaj
"I been with State Farm for long time ,these guys are awesome and than we meet Carly J she is the best she is friendly and professional and most of all Awesome! Thank you Carly!"
We responded:
"Hi Mickey! We appreciate your trust in us for your insurance company. So happy to hear Carly was so helpful. Thank you for the awesome review. "
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Saida Watson

August 26, 2024

5  out of  5
rating by Saida Watson
"Courtney is an absolute GEM!!! She helped so effortlessly with a very pleasant & professional attitude."
We responded:
"Hi Saida! We love Kourtney. Thank you for taking the time to leave a great review. We appreciate your business! "
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Jeremy Warren

August 22, 2024

5  out of  5
rating by Jeremy Warren
"Carly was so great! She answered every question I had and then some!!!! 10 stars 🌟"
We responded:
"Hi Jeremy! Thank you for the 5 star review! Happy to hear Carly was able to take care of your insurance needs. We appreciate your continued business! "
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Karen Kelly-Manson

August 8, 2024

5  out of  5
rating by Karen Kelly-Manson
"Word of mouth referrals are the best!! Thanks to my sister, she pointed us in the right direction… and that was right to Chris Frank and Carly at State Farm!! Moving across the country can be difficult enough in itself but they took care of it all for us… both auto and renters insurance!! Thank you again!!"
We responded:
"Hi Karen! You are right- referrals are the best! Thank you for taking the time to give a great review and happy Carly as able to take such great care of you. Welcome to the sunshine state! "
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Megan Terry

July 2, 2024

5  out of  5
rating by Megan Terry
"Joe helped me with my new insurance and was incredible! He was super kind, knowledgeable, and super quick processing everything i needed. Thanks Joe!!"
We responded:
"Hi Megan! We are always happy to help look for discounts on your policies. Thank you for the great review!"
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Logan Hopkins

June 4, 2024

5  out of  5
rating by Logan Hopkins
"Every time I had to call the office with concerns the staff have always been polite and accommodating to me."
We responded:
"Hi Logan! Thank you for the great review. We are always here to help in any way we can. "
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C.J Johnson

May 15, 2024

5  out of  5
rating by C.J Johnson
"I just want to give Joe 5 stars he was so helpful and explained everything to me without rushing, and he was patient and knowledgeable. I will be asking for him personally from this day on. Thanks Joe"
We responded:
"Hi Mr. Johnson! Thank you for the 5 star review. Appreciate you and your business. "
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Kevin Taylor

May 15, 2024

5  out of  5
rating by Kevin Taylor
"Jacob rocks, 10/10 easy to work with. He is the reason I chose to go through State Farm"
We responded:
"Hi Kevin! Thank you for the great review. "
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Zlatan Omeragic

May 2, 2024

5  out of  5
rating by Zlatan Omeragic
"Carly was super helpful with transferring a policy from out-of-state. Highly recommend."
We responded:
"Hi Z! Welcome to Florida. Great to hear the process was smooth."
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Heather S

April 12, 2024

5  out of  5
rating by Heather S
"Carley was a pleasure to work with and helped us get the best commercial auto coverage for our budget. She was patient and very responsive to all our questions along the way. Top notch customer service and better coverage at a savings compared to our former provider--it's a win-win!"
We responded:
"Hi Heather! So happy to hear about your great experience. Thank you for the kind review. "
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Landon Byers

April 10, 2024

5  out of  5
rating by Landon Byers
"Great communication and super knowledgeable!!"
We responded:
"Hi Landon! Thank you for the great review! "
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Cameron Stiles

March 29, 2024

5  out of  5
rating by Cameron Stiles
"If you want an agency that knows what they are doing, is responsive, professional, kind, trustworthy and has awesome products and rates, CHRIS FRANK AND HIS STAFF ARE #1!!! I’ve been a client with them for more years than I can remember now and each time I feel like I’m their favorite customer! They are the best!"
We responded:
"WOW! Thank you for this awesome review. We appreciate you and your family trusting our agency for your insurance needs. "
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Ti’Kay O

March 28, 2024

5  out of  5
rating by Ti’Kay O
"Love the experience that I can pay my bill early. And the rate that I receive thank you."
We responded:
"Hi Ti'Kay! We appreciate you as a customer. Thank you for trusting us and the great review. "
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Michael miera

March 26, 2024

5  out of  5
rating by Michael miera
"Great team!!!!! Been with state farm sence 1985. Great company Great service. Supper supper customer service."
We responded:
"Hi Michael! Thank you for the kind review. We appreciate your continued business and trust in us over the years for your insurance needs."