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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordan Marson

March 17, 2025

5  out of  5
rating by Jordan Marson
"Karli is fantastic. Was able to reduce my monthly cost and keep my coverage"
We responded:
"Hi Jordan! Thank you for the great 5 -star review. Happy we were able to help save you some on your auto insurance, all while keeping the coverage you want. "
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Karlee Williams

February 28, 2025

5  out of  5
rating by Karlee Williams
"My fiancé and I called multiple different companies to get quotes and these guys were by far the most reasonable! Carly was absolutely amazing and walked myself and my fiancé through this entire process! HIGHLY recommend⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Karlee! Thank you for joining the State Farm family! I am glad to hear Carly was able to make it a simple process for you and your fiancé. "
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Maria Bailey

February 25, 2025

5  out of  5
rating by Maria Bailey
"I’ve been with Sate Farm for years & I needed insurance in Florida. I was referred by my SF GA agent. Carly was super helpful from the very start. Great service!!!"
We responded:
"Hi Maria! Thank you for being a loyal State Farm customer over the years- we truly appreciate your business. Happy Carly was able to assist with your insurance needs. "
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Brycen Jones

February 24, 2025

5  out of  5
rating by Brycen Jones
"Ask for cade got me a great deal on my insurance very cheap !!!"
We responded:
"Hi Brycen! Thank you for the 5-star review! Happy Cade was able to help you with your auto insurance. "
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Louie Federella

February 19, 2025

5  out of  5
rating by Louie Federella
"I called the Chris Frank State farm agency today got to speak with this wonderful woman named Carly told her I needed to switch my insurance from Georgia to Florida and she was the most helpful person ever got it done quick with a discount I was very pleased I will be a long time customer highly recommend this company."
We responded:
"Hi Louie! Thank you for leaving such a positive review. Happy to hear Carly was so helpful and able save you money in the process. Welcome to Florida! "
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Mahmood Subhi

February 13, 2025

5  out of  5
rating by Mahmood Subhi
"They always have professional staff but today Carly was exceptional! Thank you Carly."
We responded:
"Hi Mahmood! Thank you for leaving Carly such a great 5-star review. We appreciate you! "
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Ty W

February 4, 2025

5  out of  5
rating by Ty W
"I had a great experience today working with Carly to get a better rate on my car insurance. I am so happy that I took a chance and reached out to the Chris Frank State Farm location."
We responded:
"Hi Ty! Thank you for leaving such a positive review for Carly. Happy she was able to help you with your auto insurance needs and save you money in the process. "
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Jeff Quattrucci

February 3, 2025

5  out of  5
rating by Jeff Quattrucci
"Elena has always been amazing and helpful! Such great service and always done with positivity !"
We responded:
"Hi Jeff! Thank you for taking the time to leave Elena such a positive review. We appreciate your trust in our office for your insurance needs. "
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Mr Carter

January 31, 2025

5  out of  5
rating by Mr Carter
"Agent Carly at the State Farm location in Jacksonville, FL, delivered outstanding customer service that empowered me to reach my goals. She dedicated her time to guiding me through challenges, illuminating the path ahead, and teaching me how to navigate the obstacles that many face. Thank you for your invaluable support. Here's to you and the incredible team!"
We responded:
"Hi Mr. Carter! Thank you for the kind words and time to leave Carly such an outstanding review. We appreciate your continued trust in our office and team for your insurance needs. "
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Lenin Canales

January 29, 2025

5  out of  5
rating by Lenin Canales
"Excellent job i appreciate always im very happy about your kindness and service."
We responded:
"Hi Lenin! Thank you for the great review. Happy to hear Carly was able to provide 5-star service for your auto and renters insurance needs. "
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Hay Chem

January 21, 2025

5  out of  5
rating by Hay Chem
"I’m client of this insurance agency in about five years and honestly speaking I am very much happy. Everyone I’m dealing with since the first day are very attentive all my questions and requests processing fast and accurate. If someone is looking for the reliable and professional insurance agency, that will be the one. Highly recommended"
We responded:
"Hi Hay! Thank you for this amazing 5-star review. We appreciate your continued business over the years for your insurance needs. "
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Courtney Cee

January 16, 2025

5  out of  5
rating by Courtney Cee
"Shout out to Carly she’s great 😃 thank you so much!!! Great insurance company!!"
We responded:
"Hi Courtney! Thank you for the great 5-star review. Happy to hear Carly was so helpful for your insurance needs. "
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Karen Westbrook

January 16, 2025

5  out of  5
rating by Karen Westbrook
"I found that Cade Westbrook from State Farm Insurance answered all my questions very professionally and was focused on answering any concerns that I may have had, he was able to quote me a better price than I was currently paying. Cade followed up with me the very next day as he said he would and I purchased a policy with Cade at State Farm Insurance. Very happy with the whole experience"
We responded:
"Hi Karen! Thank you for this amazing review for Cade. We appreciate your trust in our office for your insurance needs."
Profile photo of Cayman Martinez-Saare

Cayman Martinez-Saare

January 13, 2025

5  out of  5
rating by Cayman Martinez-Saare
"I love working with Carly! She’s very knowledgeable and efficient, making the insurance process as smooth as possible 🙌🏼"
We responded:
"Hi Cayman! Thank you for the great 5-star review. Happy Carly was able to help you with your insurance needs. "
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Josh Schneider

January 10, 2025

5  out of  5
rating by Josh Schneider
"Super easy to set up my life insurance. I had Cade Westbrook help me through it all!"
We responded:
"Hi Josh! Happy to hear Cade was so helpful in getting you setup with life insurance. Thank you for the 5- star review! "
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Grant Grodi

January 10, 2025

5  out of  5
rating by Grant Grodi
"Loved my experience switching over to State Farm! Cade W. was great and he walked me through the process smoothly."
We responded:
"Hi Grant! Thank you for taking the time to leave a great review. Appreciate your trust in Cade and our office to take care of your insurance needs. "
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Cathy Furukawa

January 9, 2025

5  out of  5
rating by Cathy Furukawa
"Cade Westbrook was amazing to work with. He was professional, proactive, and made the process of switching over my personal and commercial policies a breeze! Highly recommend this agent and Cade! Thanks so much for helping us!"
We responded:
"Hi Cathy! Thank you for this great 5-star review. We truly appreciate your trust in our office for your personal and business insurance needs. "
Profile photo of Phillip Furukawa

Phillip Furukawa

January 9, 2025

5  out of  5
rating by Phillip Furukawa
"Cade was excellent to work with throughout the process of evaluating homeowners insurance options. He was always avialable and responsive, and communited the expectations throughout the process. Very happy with the outcome and savings he was able to help us acheive."
We responded:
"Hi Phillip! Thank you for a great 5-star review. Happy Cade was able to help you with your homeowner's insurance needs. "
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Dustin G

January 9, 2025

5  out of  5
rating by Dustin G
"Cade Westbrook was very helpful. We recently signed up for State Farm home and auto after being with another company for over ten years. Cade helped us find a better solution to our home and auto insurance and was very knowledgeable and professional. Excellent service by Cade. Would recommend giving Chris Frank State Farm a call for your insurance needs."
We responded:
"Hi Dustin! Incredibly happy to hear Cade was so helpful in getting you setup with State Farm Insurance. We appreciate your business for home and auto insurance. "
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Taylor Westbrook

January 8, 2025

5  out of  5
rating by Taylor Westbrook
"Had the pleasure of working with State Farm! I worked with Cade and Chris on my life insurance policy. Cade and Chris were thorough in explaining the differences between policies and made the process very easy and comfortable. I would highly recommend to anyone looking at any type of insurance!"
We responded:
"Hi Taylor! Thank you for a great 5-star review. Happy to hear Chris and Cade were helpful with your insurance needs. "
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Edgar Brito

January 8, 2025

5  out of  5
rating by Edgar Brito
"Extremely pleased to be assisted in finding great affordable renter's and life insurance. Special thanks to Cade Westbrook for his swift help in finding the best rates for my required coverage as well as continued communication on my policies!"
We responded:
"Hi Edgar! Thank you for this awesome 5-star review. We truly appreciate your trust in Cade and our office for your renters and life insurance. "
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Kourtney Williams

January 8, 2025

5  out of  5
rating by Kourtney Williams
"Best office ever!!"
We responded:
"Hi Kourtney! Thank you for the great review. We appreciate you and your continued business. "
Profile photo of Jordan Hodges

Jordan Hodges

November 14, 2024

5  out of  5
rating by Jordan Hodges
"Carly was a huge help, got my insurance transferred super quick and easy, had zero issues !"
We responded:
"Hi Jordan! Happy to hear Carly was so helpful. Thank you for the great 5-star review! "
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Dana Reiding

November 13, 2024

5  out of  5
rating by Dana Reiding
"Proactively reached out to offer new quote and was very helpful and responsive during the process."
We responded:
"Hi Dana! Thank you for the great 5-star review. We truly appreciate your trust in our office for your insurance needs. "
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Pamela Baker

October 14, 2024

4  out of  5
rating by Pamela Baker
"Carly was very knowledgeable and customer service was #1. Great job."
We responded:
"Hi Pamela! Thank you for the kind review. We appreciate your trust in our office for your auto insurance. "